On 19th July 2024, a number of computers across the globe faces outage. Suddenly a 'Blue Screen of Death' appeared on computers running Windows 10. This doesn't affect few computers, but it affected some major companies like banks, airlines, restaurants, etc.
On preliminary investigation, it was found that the problem occurred on Windows 10 computers which also running CrowdStrike as a cyber security software solution.
A faulty update was published by CrowdStrike which causes this error. It crashes Windows 10 systems. Since the computers had crashed, it was not possible to automatically restore them through online / remote support.
The solution suggested to recover this error, as suggested by CrowdStrike is as follows:
How to deal with the Blue Screen of Death.
- "Boot Windows into Safe Mode or the Windows Recovery Environment.
- "Navigate to the C:\Windows\System32\drivers\CrowdStrike directory.
- "Locate the file matching 'C-0000029*.sys', and delete it.
- "Boot the host normally."
